Contact us
Through our answer service, we aim to provide you with good, safe and quick answers across the entire Research Council. You will meet dedicated employees with a good overview of what we do. You can either log in and follow your question, or you can use an open form. We look forward to hearing from you.
If you have login problems on My page, read this
Problems logging in?
If you have problems logging in, you can watch this video. If you want to get text on the video, click on the small speech bubble that appears if you put the mouse cursor in the bottom right corner of the video. Here you can choose between subtitles in Norwegian or English.
We have also made a step-by-step-description (PDF) of how to log in and normal troubleshooting. If you are still stuck, contact our answer service.
Are you having trouble registering as an evaluator?
Use this step-by-spep-descroption (PDF).
Are you having trouble getting foreign users to log in and confirm their roles?
Unfortunately, we see that some foreign users are not notified that they have been added to applications and/or that they are unable to log in. It is important when you invite people that you are sure that the email and phone number are correct and that these will be the same email and phone number that foreign users want or can log on to My page with.
A common mistake is that phone numbers are entered with errors in the prefix in numbered. The country code must only be entered in the country code field. Phone numbers will never begin with "0", "00", "0(0)" or +. It is also important that no spaces are added.
If, for special reasons, it proves difficult to appoint an organisational representative for the partner and you are unable to submit the application because of this, the organisation representative for the Project Owner may temporarily assume the role of organisational representative for the partner.
In this case, we ask that you inform the partner about this and take care of the communication between you about this. If the application is approved, it is important that you as soon as possible get a correct organisational representative in place for the partner. Please contact us if the technical challenges still cannot be solved.
Many are wondering about this
We are introducing a new application system, and right now, many of you are wondering about these things.
Contact our press office and find press photos of our Chief Executive Mari Sundli Tveit.
Log in to My RCN web or My page
Check the login area if you are up to date on your application or project.
Hotline in connection with application deadlines
In the last working days before each application deadline, you can get help from our hotline.
Phone number: +47 22 03 70 00
Address: Main office (Oslo)
Visiting address
Drammensveien 288
0283 Oslo
Mail address
The Research Council of Norway
P.O. Box 564
1327 Lysaker
Phone number: +47 22 03 70 00
Organisation number
970141669
Address: Svalbard Research Office
Visiting address
Forskningsparken
Longyearbyen
Mail address
Svalbard Research Office
Postboks 506
9171 Longyearbyen
Address: Brussels office
Visiting address
Rue du Trône 98
1050 Brussel
How to find us
- By train: Five minute walk from Bruxelles Luxembourg.
- Metro: The nearest station is Trône, line 2 Simonis – Delacroix, five minuts down Rue du Trône.
- Bus: The nearest stop is Place du Luxembourg.
- Taxi: About 30 minutes from the airport and costs about 35 euros.
- Parking: Because the office is located in the center of Brussels, we do not recommend coming by car, but the office has some parking spaces for guests. (To reserve a seat, call: +32 2 549 0985).